Iceberg Intranet Projects
Posted in KM Singapore 2011 on 09/01/2011 03:23 pm by Pier Andrea Maish Nichani is principal at PebbleRoad, a user experience consultancy specializing in intranets, websites and apps. In his keynote speech in the first day of the KM Singapore 2011 event he offered his perspective on why many intranet projects are often not successful as organisations would expect.
In his views, we often put much effort in the vision and design of intranet systems but we often underestimate that the real challenge is taking these systems from products to success. In particular, according to Maish four key issues need to be addressed: mindset, leadership, governance and adoption. These are what Maish considers the ‘bottom part’ of the iceberg as there is normally little attention which is given to these issues. Adopting specific tactics can help in overcoming these barriers and successfully move not only from design to products but from products to success.
09/01/2011 at 7:17 pm
Hi Maish I hope you don’t mind me saying but the quality of your blip video is so poor you can barely interpret what you are saying. I think otherwise that this would have been content I would have shared with my community.
09/08/2011 at 1:13 pm
Hello Lucy
We have recorded Maish’ entire presentation. Now we just need to find some time to edit the video. Will upload on our resources page when it’s done.
Best
Edgar