Janus Boye lives in Denmark and works mostly on “fixing large, global, complex and often failed intranet projects.”At the 2012 KM Singapore conference Janus presented a new perspective on intranets, where “sharing is caring.”
After his talk, we caught up with him to record the short video interview below. In the video, Janus explains why ‘sharing is caring’. According to Janus, this notion fits well with the idea of openness and transparency that organizations are striving for – and it is possible to use the intranet much more than in the past to ‘live’ those values by sharing more and effectively using the intranet to support top tasks that staff has to perform. As a consequence, staff will care much more about the intranet. In this sense, for Janus staff will go to the intranet and make use of it if it will help them in get their work done – so to say, if it will support the different smaller or bigger work processed they need to get done on a daily basis.
Nevertheless, top tasks are not the only things to address to have an intranet which is used by staff. Indeed, there should also be space for users engagement, for building connections, foster loyalties and sharing good stories. Communications and HR staff should keep this in mind.